Returns & Exchanges

At CRKD, we want to ensure your gaming experience with the Nitro Deck is flawless. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to start the process and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack your Nitro Deck in its original packaging, ensuring all accessories, manuals, and cables are included to qualify for a full refund.

3

Ship the Product

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Inspection and Refund

Once our technicians inspect your return for any signs of physical damage, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing